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Practice Management

Pauline Fletcher

Practice Operations Manager

I started at Claughton Medical Centre in 1997 where I managed the North Clinic. I was involved in the transition process which resulted in the creation of the Paxton Building and am presently Practice Operations Manager. My current responsibilities include: co-ordinating all of the service functions within the practice, establishing links between the PCT and local community and I am first point of call for an enthusiastic team of District Nurses. I also help organise training programmes  including those for the University of Liverpool medical students.

Sandra Pritchard

Practice Medicines Manager

I joined Claughton Medical Centre in 1994. My job role as Medicines Manager encompasses all aspects of prescribing.


Mrs Sarah McNulty (f)

Finance Assistant

I have worked at Claughton Medical Centre for 21 years. I joined the Practice in September 1990 and started work in the original surgery building 2 days after it was completed and opened. I was the 1st YTS trainee to be employed at the Practice. I have progressed over the years through the Practice undertaking many different roles including Office Junior, Receptionist, Secretary, Fund Holding Assistant, Assistant Practice Manager and currently Finance Assistant. My main job role is to deal with all aspects of finance.

Mrs Lynette Forshaw (f)

Admin Assistant 

Mrs Karen Berry-Smith (f)

Assistant Medicines Manager

I have worked at Claughton Medical Centre since June 2006. I worked for four years on reception mainly answering the telephones and dealing with patient queries. In October 2010 I changed my job role to Assistant Medicines Manager

Mrs Laura Colwell (f)

Office Manager - Fender Way Health Centre 

I have worked for Paxton Medical group for 9 and a half years. i started as an office junior and worked my way up to Administrative Team Leader in Claughton Medical Centre. In February 2017 I moved to Fender Way as the Office Manager. My job role includes all aspects of administration work, reception duties, secreterial work, handling solicitors and insurance claim, running the safeguarding database and attending meetings. 

Mrs Leah Clewlow (f)

Admin Assistant

I joined Claughton Medical Centre in 2013 as an office junior. I have since progressed to be the Admin Team leader. 

Mrs Jemma Parsons (f)

Admin Assistant

I started as an Office Junior at Claughton in September 09. I have now progressed within the practice to an Administrative Assistant. My role includes dealing with Solicitor's requests and any Insurance / DVLA / DLA reports that come through for the GP.

Mrs Julie Pickthall (f)

Admin & Reception - Fender Way 

I have worked at Paxton Medical Group for 8 years at the Fender branch. I was initially employed as a receptionist but now work on both admin and reception within the practice. My duties include scanning on the mail & recalling patients for their Asthma reviews. 

Mr Callum Sadler (m)

IT Manager - Paxton Medical Group 

I have worked for Claughton Medical Centre since 2015. I oversee all aspects of IT within the practice. In March 2016 I was responsible for managing the practice merge between Claughton Medical Centre and Fender Way Health Centre to create Paxton Medical group.  As well as covering the IT systems I also cover aspects of admin and play varied parts in the set up and dissemination of research projects undertaken by the surgery. 

Miss Lauren Hulse (f)

Administration Assistant

Miss Jennifer Toomes (f)

Administrator at Fender Way Health Centre. 

Mrs Julia Hawthorne (f)

Admin & Reception Assistant - Fender Way Health Centre 

Mr Michale Roberts (m)

Admin & Reception - Fender Way health Centre 

Miss Tracey Simpson (f)

Finance Manager 


Miss Lyndsay Maguire (f)

Reception Manager 

I have worked at Claughton since January 2004. I began as a part-time receptionist and have through the years progressed to full time role Reception Manager and Admin Assistant. I work to ensure the smooth running of reception activities. I am also responsible for recalling patients for  Cervical Screenings, amongst other administrative roles.

Miss Diane Roberts (f)

Senior Receptionist 

Miss Carol Hollywood (f)

Receptionist - Claughton Medical Centre 

Miss Belinda Cooney (f)

I have been employed as a receptionist at Claughton Medical Centre since 2008. My main duties include dealing with patient's queries and concerns at front desk. Other duties include answering the telephone, taking and booking appointments and filing. I also telephone patients regarding follow ups from clinical letters, including arranging appointments or further bloods for the patient.

Mrs Carolne Ward (f)

Receptionist - Claughton Medical Centre 

I have been a receptionist at Claughton Medical Centre for over

6 years. My main roles are booking doctors and nurses appointments,

checking patients in, handling prescriptions and answering telephone queries.

Mrs Vanessa Rimmer (f)

Receptionist - Claughton Medical Centre 

Mrs Lynne Price (f)


Kay O'Loughlin (f)

Receptionist - Fender Way Health Centre. 

I have worked for Fender Way Health Centre since February 2008. My main job roles are answering the phone, booking appointments, prescriptions and and doing tasks. 

Mrs Alison White (f)

Receptionist at Fender Way Health Centre.  

Miss Elizabeth Frost (f)



Mrs Shirley Atherton (f)

Secretary for Claughton Medical Centre & Fender Way Health Centre

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